Title: How Long Does It Take for a SASSA Appeal to Be Approved?

Introduction
When your SASSA grant application is declined—whether it’s the Social Relief of Distress (SRD) R350 grant, Old Age Grant, Disability Grant, or any other—there’s still hope. South African citizens and residents can lodge an appeal or reconsideration request to have their application reviewed. But how long does a SASSA appeal actually take to be approved? This guide breaks down the appeal timeline, process, and key factors that affect delays or approvals.

Section 1: Understanding the SASSA Appeal Process
The appeal or reconsideration process allows applicants to challenge a rejected SASSA grant decision. Appeals are reviewed by the Independent Tribunal for Social Assistance Appeals (ITSAA) for grants like the SRD R350.

Appeals must be submitted:

• Within 30–90 days after receiving a rejection decision.
• Through the official appeals portal (https://srd-sassa-gov.co.za/)
  

Section 2: How Long Does a SASSA Appeal Take?

Standard Processing Time:

• 60 to 90 days (approximately 2–3 months) from the date the appeal is submitted.
• The ITSAA has a maximum target of 90 days to finalize and notify the applicant of the outcome.
  

Breakdown of the Appeal Timeline:

Section 3: Factors That Affect the Appeal Duration
While the average wait is 60–90 days, several factors can cause appeals to be resolved faster or slower:

• Volume of Appeals: If many appeals are submitted at once (e.g., during new eligibility rounds), the process may slow.
• Accuracy of Submitted Info: Incomplete or incorrect appeal forms may cause delays.
• Case Complexity: Appeals that require additional verification or cross-checking take longer.
• Backlogs or System Delays: SASSA administrative delays or system issues can extend the waiting period.
  

Section 4: What Happens After the Appeal Is Approved?
Once your SASSA appeal is successful:

• You’ll receive an SMS or email notification confirming approval.
• Payments will be backdated to the month(s) you were eligible but declined.
• Funds will be deposited into your chosen payment method (e.g., bank account, SASSA card).
  

Section 5: How to Track Your SASSA Appeal

You can track your appeal using the following methods:

• Online: Visit https://srd-sassa-gov.co.za/
• Call Center: Dial the SASSA toll-free number: 0800 60 10 11
• Email: grantappeals@dsd.gov.za

Keep your South African ID number and the appeal reference number ready when inquiring.

Section 6: What If It Takes Longer Than 90 Days?
If 90 days have passed and you have not received any response:

• Follow up directly with ITSAA via email or call center.
• If unresolved, you have the right to escalate the issue through a judicial review in the High Court within 180 days of your last correspondence.
  

Section 7: Frequently Asked Questions (FAQs)

Q1: Can I appeal more than once?
No. For each month you are rejected, you are allowed only one appeal submission.

Q2: Will I get paid for the months I was declined if my appeal is successful?
Yes. SASSA will pay you retroactively from the month(s) you were initially eligible but denied.

Q3: Is the 90-day appeal duration guaranteed?
No. While ITSAA targets 90 days, administrative or technical delays may extend this timeframe.

Q4: Can I appeal all SASSA grants?
Yes. Most grants, including SRD, Old Age, Disability, and Child Support, allow for appeals if declined.

Conclusion
While a SASSA appeal typically takes 60 to 90 days, applicants should stay patient and proactive. Always ensure your contact details are updated, track the status online, and escalate unresolved appeals beyond 90 days. Understanding the full process helps reduce confusion and ensures you receive the financial assistance you’re entitled to.