As a vacation rental host, peak season is your opportunity to maximize bookings and provide an unforgettable experience. Whether you’re getting ready for a busy summer, a holiday rush, or a seasonal influx, preparing your space well in advance will help ensure smooth check-ins and satisfied guests. Here’s how to get your space ready for the busiest time of year.
Deep Clean Your Property
Start with the basics: cleanliness. A deep cleaning before peak season will make a big difference in guest satisfaction. Go beyond the typical tidy-up. Pay attention to overlooked areas like baseboards, light fixtures, and behind furniture. Guests will notice if the place feels spotless, and it can lead to better reviews. Consider hiring a professional cleaning service for a more thorough job, especially if you’re busy with back-to-back bookings.
Update Your Listing
Before your space fills up, take some time to refresh your listing. Make sure the description accurately represents your space, highlighting any new amenities or recent upgrades. If you’ve added a new feature—like a hot tub, a fire pit, or a stylish new sofa—be sure to update your photos and text to showcase these changes. Don’t forget to adjust the pricing for peak season to reflect the demand.
Stock Up on Essentials
Peak season means a higher turnover of guests, so stock up on necessities to avoid running out during busy times. Ensure you have plenty of clean linens, towels, and toiletries. Don’t forget extra items like paper towels, trash bags, and cleaning supplies. If your property includes kitchen essentials, check that there are enough pots, pans, utensils, and condiments to meet the needs of your guests.
Optimize Your Space for Comfort
Guests will appreciate a comfortable and functional space, especially during busy seasons. Consider adding extra seating for groups or families, or upgrading your outdoor space with some cozy seating or lighting for evening relaxation. If you’re expecting families with children, make sure your space is child-friendly by providing safety gates, high chairs, or toys. The more comfortable your guests feel, the more likely they are to leave a positive review.
Improve the Check-In Process
When you’re hosting on Airbnb during peak season, efficiency is key. Guests don’t want to be left waiting or feeling stressed about the check-in process. Consider adding a keyless entry system for easy self-check-ins, or be sure to provide clear, step-by-step instructions if you’re using physical keys. The quicker and easier the check-in, the better the first impression.
Anticipate Extra Requests
During peak season, guests may have special needs or requests, so it’s a good idea to plan ahead. You might want to prepare for additional requests like extra bedding, special accommodations for pets, or information about nearby events and attractions. By being proactive, you’ll make your guests feel more valued and taken care of.
Adjust Your House Rules
Peak season might bring more people into your space, so it’s a good time to review your house rules. Make sure they’re up to date and relevant. For example, if you’re expecting larger groups, you may want to adjust your rules to account for noise or the number of guests allowed. Clear rules help set expectations and avoid misunderstandings later on.
Add Personal Touches
Small gestures can make a huge impact. Consider adding a personal touch to your space, such as a welcome basket with snacks or a handwritten note. Seasonal decorations or fresh flowers can brighten up the space and make it feel more inviting. These thoughtful details can elevate your guests’ experience and encourage repeat bookings.
Prepare for Increased Maintenance
Higher guest turnover during peak season means more wear and tear. Before the season hits, do a walkthrough of your property to check for any maintenance issues that need attention. Fix any broken appliances, touch up any paint, and check that all furniture is secure. A well-maintained space ensures that guests don’t encounter any unpleasant surprises during their stay.
Plan for Quick Responses
During busy seasons, guests will likely have more questions or issues that need addressing. Stay on top of communication by responding quickly to inquiries and messages. You might consider using automated messaging systems to send check-in instructions or reminders, but make sure to personalize your communication to keep it friendly and professional.
Conclusion
Preparing for peak season doesn’t have to be stressful. By focusing on cleanliness, comfort, and convenience, you can make sure your space is ready for guests to arrive and enjoy their stay. A little extra effort upfront can lead to better guest experiences, more positive reviews, and, ultimately, more bookings for you. With the right preparation, your peak season can be a huge success!